David has a cool mind and a very studied approach with everything he does, from system planning to final installation. It's hard to beleive that David joined us nearly ten years ago after extensive studies in Film, Media and Graphical Communication. He has almost finished converting his rather large DVD collection to Blu-ray format. (All he needs now is a HDTV to replace his 26'' CRT!). You can buy a Home Cinema system from pretty much anywhere nowadays, but speaker matching, setting it up and calibrating it is where most other competitors fall short. David has a few tricks up his sleeve to make it sing.

Vernon is the store manager of Unilet and is also the man to speak to about vinyl. Unilet is the probably only place in New Malden where you can buy music on vinyl (aside from the few charity shops dotted along the high street). The "Long Playing Record Company" operates from the premises at Unilet and sells new releases and re-issues from all of the major record companies. Vernon is also approaching his tenth year on the board of the industries trade body – The British Audio-Visual Dealers Association (BADA). Generally of a cuddly nature and physicality (mainly due to numerous sticky buns) he is definitely Unilet’s Pooh Bear.

If Vern is Pooh, then Joe is Tigger. His seemingly boundless energy and enthusiasm for Unilet and food is now becoming legendary. Joe came to us three years ago from within the industry and many of our customers have already been well and truly Joe'd. His areas of specialty are everything and anything to do with Hi-Fi and Home Cinema, motorcycles and eating! If Joe does you a good turn, give him a packet of "Plain" chocolate Hob-Nobs. That'll keep him happy...for a while... Did I say plain?...Yes...Plain!

Our newest member, Keith, is Robo-Rabbit (Version 2.0), who has taken claim over our service department as his warren. Keith likes to keep his components clean (Hi-Fi that is) and invited us all to share in his enthusiasm for feather dusters. Never happy unless he's doing something, he's so efficient we're all beginning to wonder if it's something other than Energizer that's keeping him going..and going. Having joined us from within the trade, his many years of experience in the audio visual industry mean you'll only get pearls of wisdom from Keith, (not pellets!).

Phillip joined Unilet in 2000 on a work experience basis, graduated to 'Saturday lad' and has been here ever since. He very quickly earned the name of ''Gopher'' and can be relied upon to do absolutely anything at any time regardless of how dirty his paws get. In posession of a very keen ear, his philosophy when demonstrating is always that the system must be fun... He wants you to enjoy music as much as he does. Currently studying to be a Studio Recording and Mastering Engineer, don't be too surprised if you see Gopher's monicker on some great sounding software in the not too distant future.

"Eeyore" came about because of the dark circles under his workaholic eyes and the fact that a donkey never forgets anything. Chances are, if Amit's sold you something in the last ten years, he'll almost certainly remember you! A legend in his own lunchtime, Amit has been in the industry forever - Ever since he was a foal! Speaker Cables, Interconnects, Plugs, Accessories and the smell of Silver Solder? Talk to Eeyore, you'll know what we mean.