Simon Byles, Proprietor
Simon Byles is the sole owner of Infidelity, a business that is both his brainchild and his passion.
It all started at Kings College where Simon completed his BSc in Physics and acoustics. From here the audiovisual world beckoned and Simon joined Grahams hi-fi where he learnt the workings of the specialist hi-fi industry before spending a short while with the fledgling Sound Organisation shop in London.
The next move was to Rega Research where Simon worked closely with Roy Gandy, Rega’s well-known owner and the select number of UK and overseas dealers to expand the business.
Now this is where it gets a little confusing because Simon moved on from Rega to take a well-considered career break and left for the Alps to work as a ski guide for a couple of seasons. On his return he headed for Sound Organisation. Here he helped develop many audiophile hi-fi supports and open the odd shop…then back to Rega to develop the company and take on the responsibility of launching their loudspeaker and electronics manufacturing facility…
After all that Simon was not one to rest on his laurels and found a new thought occupying his mind…that thought was his passion…
…and his passion was Infidelity.
E-Mail Simon Byles
Mike Burn, Shop Manager
Mike is Infidelity's latest addition. Having spent 6 years elsewhere in the business, and built up a healthy vinyl-driven Naim system, with an LP12 turning vinyl and making wonderful noises.
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Derek Jenkins, LP12 & historic turntable Specialist
After a brief spell away our good friend Derek has returned to Infidelity to bring his unparallelled knowledge and experience of all manner of turntables to our workshop.
As well as dealing with many rare and historic players, Derek exclusively services ALL LP12s at Infidelity. He also builds all new LP12s offered at Infidelity. Derek is a freelance contributor here, so it's usually best to call rather than e-mail him. Alternatively, if you send an e-mail with a contact phone number, we'll ask Derek to call you as soon as he can.
E-Mail Derek Jenkins
Carl Dobbyn, Turntable Technician
Having been into music and hifi since an early age, not only is Carl experienced with hifi and home cinema systems, he is also a dab hand at turntable set up... That's if we can get him off his mountain bike!
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Hitesh Pisavadia, Sales Consultant
Hitesh brings with him several years of experience in hi-fi and home cinema. Hitesh uses an inspiring hi-fi system at home and spends many an hour relaxing to a broad range of music.
He also likes to spin vinyl on his Linn Sondek LP12!
E-Mail Hitesh Pisavadia
James Willett, Sales Consultant
Having been a part of the team for six years now, he prides himself on his audiovisual knowledge. From two-channel to cinema James will offer up many solutions in the quest for the perfect system. James’ interests lie in the professional world of AV and as such he often has the odd snippet of technological info to shed light on the latest up and coming product.
Kiff Frankham, Custom Install
Kiff joined Infidelity from the pro audio world. Mixing desks and reel-to-reels have been swapped for the latest in home automation and custom installation.
Anything with a remote can be catered for so gone are the days of the ten controllers all lined up in the living room to control your latest audio visual purchase!
E-Mail Kiff Frankham
Keith Waller, Technical Specialist
Keith is Infidelity’s IT expert out on the road. As technology takes hold in almost all corners of our life, the world of AV is certainly no exception.
The set-up of these complex systems is all-important – security, reliability and usability are all key. Keith is the master, ensuring all these points are met as the install progresses. System control is another of his specialities.
E-Mail Keith Waller
Jonathan Byles, Structural & Hardware Specialist
Jonathan, or ‘JB’ as he is known, is Simon’s brother. From knocking through walls to mounting a custom plasma bracket, Jonathan performs the impossible. An invaluable asset to the install environment, Jonathan is often in demand across our many installs.