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Mr. T, Ramsgate
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Dear Simon,
Firstly thank you for your recent letter inviting comments on the Naim evening you organised at the Hilton
Maidstone.
Finding myself in a lonely hotel room on a business trip finally allows me to find a few minutes to compile
a somewhat belated response!
It was a super evening and we (my good lady wife and myself!) enjoyed it very much. It is always good to
see/hear different equipment and without doubt the combination of Naim and Home Media provided a very
professional and informative event.
I would also like to take the opportunity to comment extremely favourably on the Naim factory visit you
organised in July.
What a brilliant day!
A bunch of very pleasant people hosted admirably by Justin and Martyn — thanks guys.
To be able to visit the factory is a great way of making one feel “drawn in” to the whole philosophy of Naim
ownership.
The obvious attention to detail and enthusiasm the Naim staff exhibited was a treat to behold.
It reminded me of the days when I used to visit companies to audit them for manufacturing and quality
capabilities — on this particular occasion there was the added interest of the actual subject matter — lots of
highly desirable hi fi equipment.
I would be grateful if you would extend my thanks to Jason and the other staff at the factory who were so
pleasant and accommodating during the day — sure, I know it’s part of Naims marketing philosophy, but
they don’t have to do it and the fact that they do and do it enthusiastically adds to the desirability of Naim
ownership, in my opinion. It certainly shows the quality of the products build and engenders the feeling
that the equipment is a long term investment AND they are products that are supported.
It wouldn’t be quite as easy to do a similar thing with a factory in Taiwan or China whose product ranges
are changed every 6 months.
So keep up the good work as they say and I look forward to attending any future events you may hold.
Oh and by the way, if you decide to offer a CDX2 as a future prize at any stage, please let me know what
form of bribery will be necessary to gain an unfair advantage in securing it!
Sincerely, Mr T. |
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