|
|
 |
|
Mr. B, Maidstone
|
Dear Simon
Thank you for your letter of the 30th March enclosing a cheque value of £20 for the inconvenience caused regarding the glass shelves suppied with the equipment rack. I am sure this was not to your usual standard of service.
In my opinion the manner with which mistakes are dealt with can enhance the reputation of a business.
I will certainly contact you again if I need further assistance.
Your sincerely Mr. B
04.04.06 |
|